Frequently Asked Questions
Delivery charges will vary according to your location. The first item will cost £4 to locations within the UK, £10 to Europe and £18 to the rest of the world.
Additional physical products ordered at the same time will incurr an additional charge of £2 for all territories.
Download products are of course free of delivery charges
We accept payment by Debit or Credit Cards and PayPal
We normally despatch by 48-hour delivery but please allow time for order processing and packing. It is unlikely but from order to delivery could take up to 7 days.
The Spiteful Puppet website is SSL encrypted to ensure all transactions are private and secure from fraud.
For physical products, once your order is received we will begin processing and packing the order and booking despatch (this may be next working day following the order date).The order is then despatched to you.
Yes, you will receive a receipt and notification your order has been received by return email
Robin of Sherwood FAQs
Yes they are new stories.
They’re not stories that Richard ‘Kip’ Carpenter wrote, but they will be stories that are approved by Richard’s estate.
As for the writers, we’ll reveal who they are in due course. What we can say is that these writers have done it before and are big fans of the show. We also have a BAFTA winning script editor on the team making sure that the scripts will be as good as they can be.
Yes, the original Clannad main theme “Robin (The Hooded Man)” will be used, but the incidental music will be in the style of Clannad. It costs an enormous amount of money to use even a tiny fraction of the theme and whilst we all love their soundtrack, we need to stay within our means; it comes down to the economics of it.
Yes, you do need to pay upfront for pre-orders, as is standard with most pre-order scenarios.It is only through your pre-orders that we are able to make this ambitious production.
There isn’t as such but until the end of March 2017, if you pre-order, you unlock the potential for some bonus extras such as signed studio scripts, or perhaps the chance to join us in the studio during one of the recording sessions.
Under the terms of this particular licence, we can only take your order if you have a U.K., ROI or Channel Islands address.
For the most part, the cast is the same. There are some exceptions because those actors have passed away, and in the case of John Abineri, who played Herne, his son Daniel has taken over, whilst Gisburne will be played by Freddie Fox, as he was in The Knights of the Apocalypse.
Yes, Michael Praed is in it. The way it works is that these new adventures will fit into the established timeline as the adventures you never got to see on T.V.
With Jason’s version of Robin, we have the option of picking up from the end of series 3 or doing episodes that fit into the established time line.
There will be two 60 minute adventures for each Robin.
Things sometimes don’t go as smoothly as we’d like. The vast majority of people order without any problems, but if you do experience difficulties, the contact form on the website will get you in touch with us and we can look into things for you. We will never knowingly simply ignore you.
Not right now, no.The price reflects what’s needed to make this happen.
With apologies, we aren’t accepting submissions at the current time.